We Rebranded! InspectHOA is now Rexera

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June Product Updates are here!

Product Updates,
Published: Jul 03, 2023
by Editorial team
blog

📢 1. Supported Services customization

Introducing “Supported Services” for both new and existing clients! This update is available to clients via the Client Portal and the public API, ensuring that you have complete control over the services you choose to order. Say goodbye to visual clutter as we simplify the ordering process by removing services you may never need.

📢 2. New and improved order creation process

We have made extensive changes to Order Creation part of our portal. The changes include:

  • We now support a completely new service: Mortgage Payoff (we will be obtaining mortgage Payoff information on your behalf)
  • Streamlined order creation: order multiple services within the same order. Enjoy a more efficient and consolidated experience.
  • Revamped user interface: you get a multi-stage wizard, guiding you seamlessly through the process and ensuring a user-friendly and intuitive experience.

The new system is also more secure than the previous one. This new design is super intuitive and will make it easier for you to manage orders and improve the overall efficiency of the ordering process with InspectHOA.

*Are you a client and interested in Mortgage Payoffs? Reach out to your customer success manager or email us at sales@www.rexera.com to get started.

📢 3. Efficient order navigation: order type

We have added the Order Type field to the View Orders dashboard and the search results of the order search functionality. You can now easily distinguish between different order types associated with the same address.

📢 4. Comprehensive Mortgage Payoff order information

The portal order details page for Mortgage Payoff orders has been customized to include only information relevant to Payoffs processing. The page includes the following:

  • Payoff Milestones Tracker: A dedicated ‘pizza tracker’ that showcases key milestones in your interactions with lenders. Easily track progress, including lender contact, follow-ups, Payoff order placement, and Payoff receipt.
  • Payoff Specific Data Points: Gain access to essential Payoff details, such as the loan number, lender information, ordering instructions, foreclosure status, last payment date, and good through date (GTD). These data points ensure you have a comprehensive understanding of your Mortgage Payoff process.
  • Payoff Communication and Documents: Effortlessly manage all Payoff-related communication with CC messages and conveniently access and handle important documents through downloads and uploads within our portal.

💥 This month’s feature reminder: let us know in case of a cancellation!

A quick reminder that you can use the red “Cancel” button on the order details page to cancel in case your transaction falls through. Our team will be notified immediately and will take action at once.

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Rexera in the News

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Proud members of
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What our clients say about us?
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Katie Zorn, Ambassador, Hankin & Pack
linked website
I couldn't do my job without you
You all rock! Seriously. I do see all the hard work you guys do. This job isn't easy. I couldn't do my job without you guys so I mean it when I say YOU ROCK!
Katie Zorn, Ambassador, Hankin & Pack
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Brad Honn, Senior Director of Escrow and Title Operations, Homeward
linked website
Worry-free closings
“As we all know, HOA issues can really blow up and cause a lot of problems for closing. So it helps us all sleep better knowing that there is not going to be a problem, or anything we forgot on the order, or an update that we forgot to complete before closing the transaction. Because we have a great partner Rexera (formerly InspectHOA), making sure that those things don’t happen to us.”
Brad Honn, Senior Director of Escrow and Title Operations, Homeward
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Kacie McAteer, Vice President, Ideal Title Agency
linked website
They always go the extra mile
"Rexera (formerly InspectHOA) is simply above the rest when it comes to our HOA needs. Their portal is perfect, their communication is constant, and they always go the extra mile in order to meet our deadlines and impress our customers. I would highly recommend them to everyone in the title insurance industry. Thank you Rexera for all that you do!"
Kacie McAteer, Vice President, Ideal Title Agency
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Lori, Escrow Support Supervisor
A huge win for us
"Your team discovered the lien and let us know so we were able to get the payoff statement. We were also able to revisit the research and find the recorded lien.

This is a huge win for us – so THANK YOU for all you do!"
Lori, Escrow Support Supervisor
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Diana Casella, Ideal Title
website
A vendor that cares
"We’ve only been working with you all for a little while, but so far my team is singing nothing but praise and relief at finally having a Vendor that cares about these files as much as we do. "
Diana Casella, Ideal Title
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Michelle Rose, Partner, Closing Day Settlements
linked website
Number #1 for efficiency
"I highly Recommend Marina Hubenova and sending all orders to Rexera (formerly InspectHOA). I love sending all my orders through their client portal or in Qualia. They are number #1 with efficiency and detailed reports. I never think twice on placing my orders with them. "
Michelle Rose, Partner, Closing Day Settlements
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Shawna Hernandez, Director of Escrow Operations, Endpoint
linked website
A partner for innovation
"We are constantly tweaking and refining our processes, so we needed a reliable partner that would go along this journey with us. And Rexera (formerly InspectHOA) is exactly that."
Shawna Hernandez, Director of Escrow Operations, Endpoint
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Cristina Sadler, Escrow Officer, TransCounty
linked website
A way to take back control
“I was worried the job wouldn’t get done, but it always gets done! It’s worth it; it’s beyond worth it!"
Cristina Sadler, Escrow Officer, TransCounty
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Scott Young, EasyKnock
linked website
A solution to a historical problem
"Rexera (formerly InspectHOA) has been an instrumental partner in mitigating risk and creating efficiencies in our acquisition process. They are the solution to a historical problem that title companies and other vendors face in every transaction."
Scott Young, EasyKnock
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