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November Product Updates—A Wrap Story

Product Updates,
Published: Dec 04, 2023
by Editorial team
blog

It’s a wrap on November and a wrap on another set of product updates from InspectHOA. 

As usual, we bring news on a few of the upgrades we’ve implemented in November. Far from exhaustive, the tweaks our developers have been working on this past month are in direct response to customer feedback. 

Yes, customer feedback. We won’t get tired of repeating that the expert input of our customers powers our platform. Because we don’t pretend to know it all, and we certainly don’t intend to offer services that are not perfectly suited to our customers. 

Our goal remains the same: offer a solution to an otherwise painfully manual and unnecessary prolonged step in the closing process–requesting HOA documents. 

We’ve laid the foundation; now, we are building upon it with your help.

Have We Gathered the Most Comprehensive UTAH HOAs Database? 

november product updates wrapped- new hoas in utah on abstract background spotify style

Yes, yes, we have. This month, we’ve added another 4,000 HOAs in Utah. That’s a wrap on the data gathering for close to 100% of the HOAs in Utah. 

Each of the HOA entries consists of the HOA names and detailed contact information that allows our team to jumpstart the gathering of HOA-related closing documents.  

As our client, you now benefit from a faster process, automated where it needs to be and fully traceable, so you’re always in control. 

Increased Flexibility on the  “Pay First” Functionality

november product updates wrapped- Buyer & Borrower pay first on abstract background spotify style

Closing can get complicated, with multiple parties participating in the process, so to help simplify the process and give back time to title and escrow agents, we’re extending our  “Pay First” functionality to borrowers and buyers. 

Now, for HOA Documents and Condo Project Review orders, buyers or borrowers can initiate transactions. The option benefits professionals who have to coordinate the HOA fee payments with the buyer or borrower instead of the seller, saving time in communicating and complications around collecting payments. 

With the “Pay First” option open for buyers or borrowers, the process of getting the HOA documents becomes more efficient, with client-specific service adaptability and transaction speed benefiting all parties involved.

Lien Search Orders Now with Pizza Tracker 

november product updates wrapped- pizza tracker for liens on abstract background spotify style

You need to stay up to date with your orders. So we’ve made sure you can do that not only with your HOA documents order but with Lien Searches as well. 

We are re-introducing the pizza tracker to not only stay on top of your Lien Search orders but to  enhance your user experience by visually displaying specific milestones such as “Order Received”, “Acquiring Information”, ”Information Received”,  and “Report Ready.” 

The pizza tracker gives you real-time updates on the status of your Lien Search orders, ensuring transparency and efficiency. You can easily monitor the status of your orders and stay informed on the progress. 

Merging Lien Search Documents

november product updates wrapped- Merging of lien documents on abstract background spotify style

A step forward in simplifying document management, we’ve introduced a new Lien Search functionality that allows us to merge several documents into one. The new PDF report helps us organize your lien searches in one place, giving instant access to the most vital information.

The functionality improves organization, making it easy to review and share information. Plus, it reduces the need to handle multiple documents, saving time and streamlining access to lien information.

Wrapping Up

These are the November product updates for you! It’s been yet another month of improvements driven by customer feedback. We’ve expanded our Utah HOA database, enhanced the convenience of requesting HOA documents, and introduced new functionalities like the “Pay First” option and the pizza tracker for Lien Searches. 

These updates aim to simplify and speed up the closing process for title and escrow professionals.  Through them, we demonstrate our commitment to improving and serving customers most efficiently and continuously. 

We’re excited to continue improving with your ongoing support and input.

Sign up for our newsletter, and don’t miss out on next month’s upgrades! 

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Rexera in the News

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What our clients say about us?
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Katie Zorn, Ambassador, Hankin & Pack
linked website
I couldn't do my job without you
You all rock! Seriously. I do see all the hard work you guys do. This job isn't easy. I couldn't do my job without you guys so I mean it when I say YOU ROCK!
Katie Zorn, Ambassador, Hankin & Pack
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Brad Honn, Senior Director of Escrow and Title Operations, Homeward
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Worry-free closings
“As we all know, HOA issues can really blow up and cause a lot of problems for closing. So it helps us all sleep better knowing that there is not going to be a problem, or anything we forgot on the order, or an update that we forgot to complete before closing the transaction. Because we have a great partner Rexera (formerly InspectHOA), making sure that those things don’t happen to us.”
Brad Honn, Senior Director of Escrow and Title Operations, Homeward
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Kacie McAteer, Vice President, Ideal Title Agency
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They always go the extra mile
"Rexera (formerly InspectHOA) is simply above the rest when it comes to our HOA needs. Their portal is perfect, their communication is constant, and they always go the extra mile in order to meet our deadlines and impress our customers. I would highly recommend them to everyone in the title insurance industry. Thank you Rexera for all that you do!"
Kacie McAteer, Vice President, Ideal Title Agency
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Lori, Escrow Support Supervisor
A huge win for us
"Your team discovered the lien and let us know so we were able to get the payoff statement. We were also able to revisit the research and find the recorded lien.

This is a huge win for us – so THANK YOU for all you do!"
Lori, Escrow Support Supervisor
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Diana Casella, Ideal Title
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A vendor that cares
"We’ve only been working with you all for a little while, but so far my team is singing nothing but praise and relief at finally having a Vendor that cares about these files as much as we do. "
Diana Casella, Ideal Title
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Michelle Rose, Partner, Closing Day Settlements
linked website
Number #1 for efficiency
"I highly Recommend Marina Hubenova and sending all orders to Rexera (formerly InspectHOA). I love sending all my orders through their client portal or in Qualia. They are number #1 with efficiency and detailed reports. I never think twice on placing my orders with them. "
Michelle Rose, Partner, Closing Day Settlements
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Shawna Hernandez, Director of Escrow Operations, Endpoint
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A partner for innovation
"We are constantly tweaking and refining our processes, so we needed a reliable partner that would go along this journey with us. And Rexera (formerly InspectHOA) is exactly that."
Shawna Hernandez, Director of Escrow Operations, Endpoint
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Cristina Sadler, Escrow Officer, TransCounty
linked website
A way to take back control
“I was worried the job wouldn’t get done, but it always gets done! It’s worth it; it’s beyond worth it!"
Cristina Sadler, Escrow Officer, TransCounty
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Scott Young, EasyKnock
linked website
A solution to a historical problem
"Rexera (formerly InspectHOA) has been an instrumental partner in mitigating risk and creating efficiencies in our acquisition process. They are the solution to a historical problem that title companies and other vendors face in every transaction."
Scott Young, EasyKnock
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