November Product Updates—A Wrap Story
It’s a wrap on November and a wrap on another set of product updates from InspectHOA.
As usual, we bring news on a few of the upgrades we’ve implemented in November. Far from exhaustive, the tweaks our developers have been working on this past month are in direct response to customer feedback.
Yes, customer feedback. We won’t get tired of repeating that the expert input of our customers powers our platform. Because we don’t pretend to know it all, and we certainly don’t intend to offer services that are not perfectly suited to our customers.
Our goal remains the same: offer a solution to an otherwise painfully manual and unnecessary prolonged step in the closing process–requesting HOA documents.
We’ve laid the foundation; now, we are building upon it with your help.
Have We Gathered the Most Comprehensive UTAH HOAs Database?
Yes, yes, we have. This month, we’ve added another 4,000 HOAs in Utah. That’s a wrap on the data gathering for close to 100% of the HOAs in Utah.
Each of the HOA entries consists of the HOA names and detailed contact information that allows our team to jumpstart the gathering of HOA-related closing documents.
As our client, you now benefit from a faster process, automated where it needs to be and fully traceable, so you’re always in control.
Increased Flexibility on the “Pay First” Functionality
Closing can get complicated, with multiple parties participating in the process, so to help simplify the process and give back time to title and escrow agents, we’re extending our “Pay First” functionality to borrowers and buyers.
Now, for HOA Documents and Condo Project Review orders, buyers or borrowers can initiate transactions. The option benefits professionals who have to coordinate the HOA fee payments with the buyer or borrower instead of the seller, saving time in communicating and complications around collecting payments.
With the “Pay First” option open for buyers or borrowers, the process of getting the HOA documents becomes more efficient, with client-specific service adaptability and transaction speed benefiting all parties involved.
Lien Search Orders Now with Pizza Tracker
You need to stay up to date with your orders. So we’ve made sure you can do that not only with your HOA documents order but with Lien Searches as well.
We are re-introducing the pizza tracker to not only stay on top of your Lien Search orders but to enhance your user experience by visually displaying specific milestones such as “Order Received”, “Acquiring Information”, ”Information Received”, and “Report Ready.”
The pizza tracker gives you real-time updates on the status of your Lien Search orders, ensuring transparency and efficiency. You can easily monitor the status of your orders and stay informed on the progress.
Merging Lien Search Documents
A step forward in simplifying document management, we’ve introduced a new Lien Search functionality that allows us to merge several documents into one. The new PDF report helps us organize your lien searches in one place, giving instant access to the most vital information.
The functionality improves organization, making it easy to review and share information. Plus, it reduces the need to handle multiple documents, saving time and streamlining access to lien information.
These are the November product updates for you! It’s been yet another month of improvements driven by customer feedback. We’ve expanded our Utah HOA database, enhanced the convenience of requesting HOA documents, and introduced new functionalities like the “Pay First” option and the pizza tracker for Lien Searches.
These updates aim to simplify and speed up the closing process for title and escrow professionals. Through them, we demonstrate our commitment to improving and serving customers most efficiently and continuously.
We’re excited to continue improving with your ongoing support and input.
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This is a huge win for us – so THANK YOU for all you do!"