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December Product Update is here!

Product Updates,
Published: Dec 07, 2022
Updated on: Jul 05, 2024
  by Editorial team
blog

Our team is always working on improving the platform so that you can get the most out of it. We want you to know the progress so that you can keep us accountable (and know what to expect)! On a side note, the voice of our customers has a huge impact on the platform – we always push the updates requested by the clients first. So don’t be shy, let us know what you are missing.

📢 The API integration with Qualia is live!

Our internal system for orders processing (Workflow) is now fully connected with Qualia. This will increase even further our responses times to customer queries, building on top of the the already five-star experience of using InspectHOA in Qualia. Internally, for our analysts it will be even easier to focus on what they do best – taking the HOA hassle out of the closing equation – as they will now be able to complete all their work without leaving our real estate last mile OS.

📢 Our biggest HOA Database is getting bigger

Our HOA Database 2.0 initiative is at full speed. While our analysts are collecting thousands of new data points per week, the software engineers are further improving the validation engine, so all data is clean and verified automatically. We are already super fast in gathering HOA information, but we expect a five to ten-fold increase in speed at the end of this initiative.

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Rexera in the News

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What our clients say about us?
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Katie Zorn, Ambassador, Hankin & Pack
linked website
I couldn't do my job without you
You all rock! Seriously. I do see all the hard work you guys do. This job isn't easy. I couldn't do my job without you guys so I mean it when I say YOU ROCK!
Katie Zorn, Ambassador, Hankin & Pack
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Lori, Escrow Support Supervisor
A huge win for us
"Your team discovered the lien and let us know so we were able to get the payoff statement. We were also able to revisit the research and find the recorded lien.

This is a huge win for us – so THANK YOU for all you do!"
Lori, Escrow Support Supervisor
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Brooke Eshelman, VP of Operations, Proliant Settlement Systems
linked website
Flawless communication and the best customer service
“The communication with Rexera stood out. You’re constantly updated on the status of your order, and if there’s a problem, you’re alerted immediately. Rexera always finds a solution and constantly follows up. I just believe the customer service that Rexera provides is at the next level."
Brooke Eshelman, VP of Operations, Proliant Settlement Systems
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Brad Honn, Senior Director of Escrow and Title Operations, Homeward
linked website
Worry-free closings
“As we all know, HOA issues can really blow up and cause a lot of problems for closing. So it helps us all sleep better knowing that there is not going to be a problem, or anything we forgot on the order, or an update that we forgot to complete before closing the transaction. Because we have a great partner Rexera, making sure that those things don’t happen to us.”
Brad Honn, Senior Director of Escrow and Title Operations, Homeward
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Kacie McAteer, Vice President, Ideal Title Agency
linked website
They always go the extra mile
"Rexera is simply above the rest when it comes to our HOA needs. Their portal is perfect, their communication is constant, and they always go the extra mile in order to meet our deadlines and impress our customers. I would highly recommend them to everyone in the title insurance industry. Thank you Rexera for all that you do!"
Kacie McAteer, Vice President, Ideal Title Agency
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Diana Casella, Ideal Title
website
A vendor that cares
"We’ve only been working with you all for a little while, but so far my team is singing nothing but praise and relief at finally having a Vendor that cares about these files as much as we do. "
Diana Casella, Ideal Title
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Michelle Rose, Partner, Closing Day Settlements
linked website
Number #1 for efficiency
"I highly Recommend Marina Hubenova and sending all orders to Rexera. I love sending all my orders through their client portal or in Qualia. They are number #1 with efficiency and detailed reports. I never think twice on placing my orders with them. "
Michelle Rose, Partner, Closing Day Settlements
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Shawna Hernandez, Chief Operating Officer, Endpoint
linked website
A partner for innovation
"We are constantly tweaking and refining our processes, so we needed a reliable partner that would go along this journey with us. And Rexera (formerly InspectHOA) is exactly that."
Shawna Hernandez, Chief Operating Officer, Endpoint
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Cristina Sadler, Escrow Officer, TransCounty
linked website
A way to take back control
“I was worried the job wouldn’t get done, but it always gets done! It’s worth it; it’s beyond worth it!"
Cristina Sadler, Escrow Officer, TransCounty
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Scott Young, EasyKnock
linked website
A solution to a historical problem
"Rexera has been an instrumental partner in mitigating risk and creating efficiencies in our acquisition process. They are the solution to a historical problem that title companies and other vendors face in every transaction."
Scott Young, EasyKnock
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Melissa Daniels, CEO, Emerald National Title
linked website
Going above and beyond
“Why does a closing have to feel like a transaction? At Emerald National Title, our vision is to create a customized experience with a dedicated closing officer. So when a closing goes sideways, and you have a partner like Rexera that sends someone to the HOA office in person to help resolve the issue, that is a partner that understands that buying a home is personal, not a transaction. That is an example of Rexera going above and beyond that directly supports the vision for my business.”
Melissa Daniels, CEO, Emerald National Title
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    You will hear from us soon